Galvenās iezīmes

Faila struktūra

modules/livechat/
├── LiveChat.php          (Main class - 128 methods)
├── admin-livechat.php    (Admin panel - this file)
├── livechat.tpl          (Widget template)
├── livechat.js           (Widget JS - visitor facing)
├── config.php            (Configuration)
└── assets/
    ├── notification.mp3
    └── widget.css

Request Flow

┌─────────────┐     ┌──────────────┐     ┌─────────────┐
│  Widget JS   │────▶│  AJAX Handler │────▶│  LiveChat   │
│  (Browser)   │◀────│  (PHP)       │◀────│  Class      │
└─────────────┘     └──────────────┘     └──────┬──────┘
                                                 │
┌─────────────┐     ┌──────────────┐            │
│  Admin Panel │────▶│  SSE Stream  │◀───────────┘
│  (This page) │◀────│  (Real-time) │     ┌──────┴──────┐
└─────────────┘     └──────────────┘     │  Database    │
                                          │  (12 tables) │
                                          └─────────────┘

Real-Time Communication

Uses Server-Sent Events (SSE) for live updates. Admin panel maintains persistent SSE connection for:

• Live visitor count & status updates
• New message notifications
• Queue changes
• Rakstīšanas indikatori, izmantojot aptaujas rezerves variantu

Autentifikācija

Admin authentication via session-based PHP auth. Widget uses visitor fingerprinting (browser hash + IP + cookie) for session continuity.

Widget-Facing Actions (18)

Admin-Facing Actions (37)

Integrācijas kods

<script src="/modules/livechat/livechat.js"></script>
<script>
  WeSellMachines.LiveChat.init({
    position: 'bottom-right',
    primaryColor: '#3498db',
    greeting: 'Need help? Chat with us!',
    offlineMessage: 'We are offline. Leave a message!'
  });
</script>

Supported Languages (35)

lv, de, fr, es, it, nl, pl, pt, ja, zh, ko, ru, ar, tr, sv, no, fi, da, cs, hu, ro, bg, el, hr, sk, sl, lt, lv, et, uk, sr, he, th, vi, id

JavaScript API

// Open chat programmatically
WeSellMachines.LiveChat.open();

// Send automatic message  
WeSellMachines.LiveChat.sendMessage('How can I help?');

// Track custom event
WeSellMachines.LiveChat.trackEvent('viewed_listing', {id: 1234});

// Set visitor info
WeSellMachines.LiveChat.setVisitor({name: 'John', email: 'john@example.com'});

Date Ranges

Supports Today, 7/30/90 day ranges. All data aggregated server-side with caching.

Sub-tabs

• Overview: 6 KPIs, trend line, hourly bars, channels, quality, referrers, funnel, new/returning, chat metrics
• Sarunas: Missed chats alert, response time distribution, duration, CSAT trend, chat sources, message topics
• Visitors: Device types, languages, countries, peak hours heatmap (7×24 grid)
• Performance: Browsers, OS, screen resolutions with bar charts
• Content: Lapu veidi, ieejas/izejas lapas, tērzēšanas ģenerēšanas lapas, pilnas lapas tabula ar kārtošanu/filtrēšanu/meklēšanu

Data Filters

Bot traffic excluded by default. Internal IPs configurable in Settings. All charts use Chart.js with responsive canvas.

1. Upload files to modules/livechat/
2. Configure config.php with database credentials
3. Palaist iestatīšanu — tables auto-created on first load
4. Pievienot logrīku — include livechat.js in your template
5. Configure SSE — ensure server supports EventSource
6. Tests — open admin panel and verify connection

config.php iestatījumi

V5 — Pašreizējais

• Advanced analytics with 5 sub-tabs and heatmaps
• Real-time translation (35 languages)
• Bot management system
• Inactivity escalation chain
• Holiday scheduling
• Eye-catcher widget

V4

• Sarunas konteksta panelis
• Sagatavotas atbildes ar meklēšanu
• File sharing support
• Rindu pārvaldība
• Atzvanīšanas sistēma

V3

• Auto trigger rules engine
• Apmeklētāja profils un laika grafiks
• Advanced ban system (IP + timed)
• Administratora profili ar avatāriem

V2

• SSE reāllaika atjauninājumi
• Desktop notifications
• Skaņas brīdinājumi
• Rakstīšanas indikatori

V1

• Basic chat functionality
• Visitor tracking
• Admin reply interface